WHO SHOULD ATTEND?

In general, Business Executives responsible for delivering Contact Center Services and who are concerned with building a great customer experience would find the conference program and networking opportunities invaluable. In short,

Senior Executives responsible for delivering Contact Center Services, including:

1. Corporate Communication Networks & Systems
2. Corporate Strategic & Business Planning
3. Call Center Management
4. Customer Care & Experience
5. Business Process & Outsourcing
6. Training & Development
7. Staffing & Recruitment
8. Performance Management

From the following Industry Sectors:

1. Banking, Finance & Insurance
2. Telecommunications
3. Transportation
4. Logistics
5. Healthcare
6. Hospitality
7. Manufacturing

So Register Now to attend the 2009 Summit to discover, understand, discuss and update yourself on present and future challenges facing the Contact Center Industry.

To find out more, explore this website or Request for an e-Brochure